Terms and Conditions for Online Sales

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE PLACING AN ORDER FROM THE TRACY SAVAGE GALLERY AND RETAIN A COPY OF THEM AND YOUR ORDER FOR FUTURE REFERENCE. BY CONTINUING WITH A PURCHASE IT IS DEEMED THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THESE TERMS AND CONDITIONS.

Terms

The terms of sale set out here apply to goods supplied by The Tracy Savage Gallery, Hornsea, ordered from the The Tracy Savage Gallery website at www.tracysavage.co.uk. By continuing with a purchase it is deemed that you have read, understood and agree to these terms and conditions.
You must be 16 years of age or older to order from the website and by accepting these terms and conditions you are confirming this.
The Tracy Savage Gallery reserves the right to change these Terms and Conditions without notice to you in relation to future sales.
These terms do not create any rights to any parties other than the purchaser.

Orders and Prices

The Tracy Savage Gallery uses PayPal  and Stripe as their online purchasing systems.
The Tracy Savage Gallery accepts payment by any of the credit cards shown as acceptable on the website at time of purchase.
All prices are shown in UK pounds sterling and include VAT and delivery charges unless otherwise stated. These charges where applicable will be added on confirmation of your address and payment details and prior to the order being placed during the payment process.
All edition prices may be subject to change. Prices for specific works may rise as an edition begins to sell out.
The description and price of goods will be as shown on the website at the time you place your order. Every effort will be made to ensure that prices shown on the website are accurate at the time of purchase. If an error is discovered prior to despatch of your order, The Tracy Savage Gallery will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order.
When ordering online your order will be sent to The Tracy Savage Gallery through PayPal and/or Stripe by email. You will also receive an email receipt to confirm The Tracy Savage Gallery has received your order. Should you not receive an email please contact the gallery on 01723 378516
Orders of goods shown on the website can also be placed by telephone or in person at the gallery during gallery opening hours.
The Tracy Savage Gallery currently does not have the ability to supply goods to destinations other than the UK via the website. If you are shopping from outside the UK, please contact the gallery directly to place your order as terms and conditions, shipping prices and delivery times will differ to those stated on our website. Telephone on 01723 378516
or email [email protected]

All goods are subject to availability. If on receipt of your order the goods are out of stock, The Tracy Savage Gallery will inform you and refund or re-credit you for any sum that has been paid by you for the unavailable goods.
The Tracy Savage Gallery is under no obligation to accept any order.

Delivery

The Tracy Savage Gallery currently delivers to the UK Mainland only.

All delivery times quoted on the The Tracy Savage Gallery website are estimates based on availability, normal processing and delivery times. The Tracy Savage Gallery may deliver items from the same order separately but will charge for postage and packing as per the original order.
Goods ordered will be delivered to the address given when the order was placed, subject to receipt of an order confirmation email, unless otherwise arranged with the gallery at the time of your order, for you to collect the order in person from the gallery.
All artist editions will be sent to you by courier service. The Tracy Savage Gallery will endeavour to deliver unframed editions within 14 days of receipt of payment unless otherwise stated on the website, or advised by email from the gallery at the time of purchase.
Publications will be sent by first class mail. The Tracy Savage Gallery will endeavour to deliver publications within 7 days of receiving your payment unless otherwise stated on the website, or advised by email from the gallery at time of purchase.
Delivery of publications to you will be considered to have occurred once the publication is placed with Royal Mail, or any other service we may use. If there is no one available at the delivery address to accept delivery of couriered goods, you will be notified of an alternative delivery date or place to collect the goods. The Tracy Savage Gallery cannot accept responsibility for large goods that are returned to the post office and remain uncollected. A signature will be required on delivery for couriered and special delivery purchases. Receipt of a signature at the delivery address for any order will act as proof that the order has been delivered to you.
Once an edition is considered delivered responsibility for the edition, risk of damage or loss will pass to you and you shall be responsible for insuring the work.
If The Tracy Savage Gallery are unable to deliver your order within 30 days, the gallery will inform you as soon as possible and you will be entitled to cancel the order and obtain a full refund that will be paid to the credit or debit card with which you originally paid for your order. The Tracy Savage Gallery is not liable for any loss or damage suffered by you through any unavoidable delay in delivery of an order. The Tracy Savage Gallery is not liable for any damage which occurs to an order after a delivery has been made.

Ownership and Copyright

Once an edition is in your possession you may not publish or submit for publication or reproduction any image of an edition to any third party including the internet for any purpose.

Payment Security

The Tracy Savage Gallery uses PayPal and Stripe for online payments. PayPal allows us to safely process your payments and complete the financial transactions as securely as possible. For further information regarding PayPal’s secure systems please visit their website

We do not collect or store credit card details – we use Stripe to process credit card payments and their privacy policy can be viewed here.
The Tracy Savage Gallery is not liable for any unauthorised access to information supplied by you.

Privacy

The Tracy Savage Gallery does not disclose buyer’s information to third parties. Please see our privacy statement for further details.

Returns

In cases of goods that are faulty, damaged or wrongly supplied please contact The Tracy Savage Gallery on 01723 378516
The Tracy Savage Gallery accepts no responsibility for goods damaged or lost in transit.

BY CONTINUING WITH A PURCHASE IT IS DEEMED THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THESE TERMS AND CONDITIONS.